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Contact infomation
- EKIRAGOODS LTD, 7 Coronation Road, Dephna House, LAUNCHESE #105, London, NW10 7PQ, United Kingdom
- support@ydcwatch.com
Opening hours
- Mon - Fri, 8:30am - 10:30pm
- Saturday, 8:30am - 5:30pm
- Sunday, 8:30am - 5:30pm
FAQs
The Spinning collection features our signature rotating dial that authentically replicates the wheel motion of premium sports cars and luxury vehicles. This innovative design element creates a kinetic visual experience that distinguishes them from our classic non-spinning models, offering watch enthusiasts a true supercar-inspired timepiece.
Yes, we do! Every YDC watch comes protected by our comprehensive 2-year warranty, with an available extension option up to 5 years for extended peace of mind. Our warranty covers all manufacturing defects and mechanical issues under normal use conditions, reflecting our confidence in the exceptional quality of our watches.
Our entire collection is powered by superior Japanese Seiko Quartz movement, recognized globally for exceptional precision and reliability. This premium movement technology ensures your YDC watch maintains accurate timekeeping while requiring minimal maintenance, combining performance excellence with practical convenience.
Yes, complete adjustability is a core feature of all YDC watches. Each timepiece includes our professional-grade adjustment tool free of charge, allowing for precise sizing to fit any wrist comfortably. The thoughtful engineering ensures a perfect fit for wearers of all ages and builds, enhancing both comfort and aesthetic appeal.
The process is remarkably user-friendly! Using the specialized tool included with your purchase, simply compress the spring bars to release your current strap. Your new strap attaches just as easily by aligning it with the lugs and securing the spring bars into position. This quick-release system allows for effortless style changes to match different outfits or occasions.
Absolutely! Customer satisfaction is paramount, which is why we offer a straightforward 30-day return policy. If your YDC watch doesn't completely meet your expectations, simply return it in its original condition with all included accessories for a full refund or exchange it for another model that better aligns with your preferences.